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Duct cleaning certificate

Certified Duct Cleaners

SERVPRO of Catonsville is certified in Duct Cleaning services.

Crew wearing SERVPRO masks.

Masked & Ready

Masked & ready to take care of all your cleaning needs.

We can help minimize the spread of germs with proactive cleaning! At SERVPRO, we’re trained to adhere to the highest cleaning and sanitization standards, making us the #1 choice for cleanup and restoration.

cleaning infographic

Cleaning vs. Disinfecting

Cleaning of visibly dirty surfaces followed by disinfection is a best practice measure for prevention of COVID-19 and other viral respiratory illnesses in households and community settings.

trucks lined up

Meet Our Fleet

Meet our fleet of bright green vehicles! From our little marketing Cubes to our big Box Truck, SERVPRO of Catonsville has the equipment to handle any job, large or small.

Office Staff Group Photo

SERVPRO of Catonsville: Meet Our Office Staff

Say hello to the office team at SERVPRO of Catonsville.

Brittany Wetzel, Job File Coordinator

Stephanie Turner, Office Manager

Patty Tuel, Rebuild Admin

Kayla Santmyer, Admin

Alexa Caviness, Job File Coordinator

What SERVPRO is thankful for this Thanksgiving.


SERVPRO is sharing what we are thankful for with everyone. The end of the year is coming and we should reflect on what has brought us all the most joy this year. 

A piggy selfie

Selfie with a pet pig

You never know what surprises are behind closed doors, but our general manager was pleasantly surprised by our customer's pet pig.  He was all smiles and ready for his SERVPRO selfie moment! 

Bathroom toilet overflow

Damages caused by an overflowed toilet

Toilet overflowed in bathroom, our technicians responded for emergency services within 2 hours from when the loss occurred. this loss was a category 2 due to the water being clean. The crew extracted the wet affected area and removed the carpet and affected trim also checked drywall and vanity for any trapped moisture. Once the crew further inspected they placed a dehumidifier and air movers for drying. Equipment is usually left for a standard 3 days and monitored each day.

Clean up the Kitchen

Tenants left their kitchen in their apartment filled with trash, Our certified technicians put on their PPE to go in and clean up this apartment and remove all the trash that was left. We made it nice and clean "Like it never even happened."

A Mess on the Bathroom Floor

We arrive at the apartment to find a nasty mess of  urine and feces on floor in the bathroom, our certified technicians put the PPE  on to go in and clean this mess up. 

Small Fire with a lot of Smoke Damage

A lot of soot and smoke damage thru out the home, caused by a small fire. Plastic residue thru out the home from a dehumidifier burning. Our certified technicians went in and cleaned everything to make it "Like it never even happened." 

Mold in the Laundry Room

Hot water heater broke and leaked in finished basement affecting the carpet, walls and baseboards. Our certified technicians went to the residence and cleaned up the water and  the mold.

Fire in Randallstown

Fire in apartment, had to go thru contents to see what was salvageable and could be cleaned and saved

Sewage Damage

Toilet backup causing an overflow on the bathroom floor in the men's locker room

Water Damage

Our crew working on a huge water damage

Carpet Delamination

Carpet delamination is the separation of the carpet from the backing. This occurs when the carpet has been wet for an extended amount of time. Unfortunately, when this happens the carpet is not salvageable. This is just one of the many reasons that if you have a water damage you should contact SERVPRO immediately. Waiting can cause more damage. 

Soot on Carpet

Here you see soot that has been tracked on the carpet. Soot can be tricky to clean and sometimes if not cleaned properly it can cause more permanent damage. At SERVPRO our employees are trained and certified at fire restoration. 

Mold Behind Tile Back Splash

The growth shown on these wood studs was discovered by mistake while mitigating the water loss from a slow leaking pipe in the bathroom above. The cabinets were being removed due to damage when this was found. 

Wood Stove Fire

An unattended wood stove caused the fire in this home. A board up and complete pack out were the result. Notice the ceiling fan. The fire burned so hot it melted the blades. 

Water Damage in Gym

It took a crew of 6, almost 25 fans and 5 dehumidifiers to take care of this water damage in a gym in Owings Mills. Just an example of how teamwork makes the dream work.  

Mold in Commercial Building Basement

This mold growth shown was on the walls of a commercial building basement. The walls were removed and the studs were treated and cleaned to prevent future growth. 

SERVPRO of Catonsville is an IICRC certified firm in water, fire and mold remediation.  We work with all insurance companies and directly with the homeowner.  If you are experiencing a water, fire, mold or general clean up issue please call SERVPRO of Catonsville at 410-242-7370. 

Saturated Carpet and Padding

A busted pipe caused flooding in this Reisterstown residence. The homeowners were away when it  happened so the carpet and padding sat wet for several days. Upon our arrival we found the carpet had begun to delaminate so after gaining  the approval from the adjuster our crews pulled all the carpet and padding.

Toilet Back-up

A toilet back-up caused this large water damage in a commercial building affecting approximately 2,000 square feet of warehouse space and offices. Boxes of inventory had to be accounted for and disposed of due to the dirty water. 

SERVPRO of Catonsville is an IICRC certified firm in water, fire and mold remediation.  We work with all insurance companies and directly with the homeowner.  If you are experiencing a water, fire, mold or general clean up issue please call SERVPRO of Catonsville at 410-242-7370. 

A Real Mess Caused by Busted Pipe

A busted pipe, a collapsed ceiling, and blown in insulation. The result?  A real mess in this hallway coat closet that stored the family's shoes in it. These shoes were non salvageable but SERVPRO worked with the Insurance Company to get the homeowner reimbursed for their loss. 

Busted Pipe in Vacant Home

While the homeowners were away visiting family for the holidays a pipe busted in their residence causing damage to all three floors of their Gwynn Oak home. Walls, flooring and insulation had to be removed. 

SERVPRO of Catonsville is an IICRC certified firm in water, fire and mold remediation.  We work with all insurance companies and directly with the homeowner.  If you are experiencing a water, fire, mold or general clean up issue please call SERVPRO of Catonsville at 410-242-7370. 

Freezing Temps and Frozen Pipes

You can always count on the winter months bringing below freezing temperatures and consequently frozen pipes. This picture depicts the aftermath of a frozen pipe bursting causing a ceiling to collapse and bring down drywall and insulation. 

Frozen Pipes Cause of Ceiling Collapse

Frozen pipes caused the collapse of the ceiling of this basement bedroom. Drywall becomes very heavy when it is wet. This ceiling became so saturated it could not hold its own weight and ultimately fell. 

Tree in Window

Gusty winds and a heavy rain caused a tree branch to snap and break the windows of this Owings Mills home.  The broken window allowed water, leaves, branches and other debri inside. We were onsite quickly keeping more damage to a minimum.

Roof Leak in Church in Catonsville

A slow but steady roof leak caused this damage to the ceiling tiles in a local church. Due to lack of use of the room, the leak went undetected and subsequently mold grew. SERVPRO removed all the affected ceiling tiles and cleaned and treated the metal grids. 

3 Levels Affected by Sewage in Commercial Building

Imagine walking into the bathroom at your doctors office and seeing this. This was the case with a 3 level commercial building that housed several doctors suites in Randallstown. Fortunately we were able to get our certified technicians on site immediately keeping the damages and closures to a minimum. 

Water Damage in Commercial Building

This water damage in a multi business  commercial building in Woodlawn affected 4 floors.  The loss was called into our office late on a Friday afternoon.  Our crews worked tirelessly thru the weekend so that the business could be back up and running on Tuesday. Needless to say, they were very grateful for our emergency services.

Bathroom Affected with Soot

This residential fire in Randallstown required a board up and a complete pack-out. SERVPRO understands that losses like this can be overwhelming but we are here to assist you with dealing with your insurance company and getting thru it one step at a time.  

Collapsed ceiling

Drywall becomes very fragile once saturated with water and can easily lose its strength. This picture shows a collapsed ceiling in a split level home that became wet from a leak in the roof.

Muddy Storm Water

Storm water flooded this basement bedroom causing a muddy mess. To aid the homeowner our team inventoried the damaged contents so that the insured could be reimbursed. We then hauled away and disposed of those contents.

Drying Chamber

Drying chambers are often used in water mitigation  to section off  areas so that the air movers and dehumidifiers can concentrate on just the affected area.  Zippers are placed for easy movement in and out of these areas.

Water Marks on Closet Doors

This picture shows an example of how water in  carpet has wicked up the wooden bi-fold closet doors subsequently ruining them.  Unfortunately, these types of water marks cannot be cleaned.

Extensive Kitchen Fire

A complete pack-out was required for this extensive kitchen fire loss.  Contents were boxed and brought back to our warehouse for storage until the home could be rebuilt and ready for move back. 

Chimney Fire in Reisterstown

A chimney fire caused smoke and soot damage to a two level home in Reisterstown.  Smoke and soot could be found thru out the entire home as well as the attic. All the insulation was removed from the attic and a thorough cleaning was done of the structure and contents.

Fire in Baltimore Rowhome

An unattended pot on the stove caused extensive smoke and soot damage not only to the home that the fire originated in but also to the neighboring homes on each side.  

Mold in a Vehicle

A bad seal around a window allowed water to seep in under the backseats of this vehicle. As a result mold grew. The remediation included removing the seats, treating the frame with an antimicrobial and venting an Ozone machine into the car to eliminate the odor.  

Mold on Drywall

This mold was found on the back of a piece of drywall that had gotten saturated due to a leaking window.  Once found on drywall, the drywall should be carefully removed. 

Mold Growth in Gwynn Oak, MD

In the right conditions mold can spread rapidly and left untreated it can cause health issues. It is always in the best interest to contact a professional in mold remediation such as SERVPRO. 

Mold Growth

Mold can often go undetected.  This mold was hiding behind baseboards and was only found when the homeowner decided to have some remodeling done.  An Industrial Hygienist was called in and later confirmed the suspected growth was indeed mold. 

Water Marks

Water marks on a ceiling require our team to carefully remove the portion that is affected. Once the water damage is completed the ceiling is repaired and no one ever knows the difference.  

Flooded Laundry Room

A few inches of water in a basement laundry room may seem overwhelming to some, but certainly not to our IICRC Water Restoration Technicians. 

SERVPRO of Catonsville is an IICRC certified firm in water, fire and mold remediation.  We work with all insurance companies and directly with the homeowner.  If you are experiencing a water, fire, mold or general clean up issue please call SERVPRO of Catonsville at 410-242-7370. 

SERVPRO Coat Drive 2017

SERVPRO of Catonsville is participating in our annual coat drive, “Share the Warmth” from Nov. 13 th to Dec 8th , to benefit shelters in the area for men, women, and children. 

Last year these coats were generously dry cleaned by CRDN and donated all coats, hats and gloves to the Baltimore Crisis Center. 

SERVPRO is collecting all coats of all sizes and ages, and used hats and gloves!

Help “Share the Warmth” with your community members in need! If you have coats you would like to donate, or feel that your office would like to be a collection site this fall, please message us!

First Aid & CPR Training

Safety is always a big concern and important to keep our employees safe while out on the jobsite.  So we spent a day in the classroom learning CPR, AED, and First Aid skills. 

Southwest Business Expo Extravaganza

SERVPRO of Catonsville attends the yearly Southwest Business Expo, which is a great networking event where we meet other businesses and can promote SERVPRO to all the attendees. It is a great experience each year

Golf Outing

SERVPRO of Catonsville participates in a golf outing once a year. We set up our SERVPRO tent at a hole and give out drinks and also SERVPRO promotional items. We talk to the golfers and answer any questions that they may have to do with SERVPRO.

Arbutus Beautification Day

SERVPRO of Catonsville participated in the community with the Arbutus Beautification Day! We donated items to help clean up and donated our time and vehicle to help with the clean up.

CE class

Free CE class at our Catonsville location, (6 free credits) Restorative drying for water damage and Bio Cleanup, we have an awesome trainer who teaches our classes and makes them very interesting.

Arbutus Parade

SERVPRO of Catonsville participated in the Arbutus carnival opening day parade. We handed out candy and glow sticks to all the children. Our crew really enjoys participating in community activities.

ASCS certificates

ASCS certified 

ASCS certificates

ASCS certified 

IICRC Certified Firm

We are now proud to announce we are an IICRC certified firm

Commercial loss

Our crew responded to a local hotel after a large water damage.  We were quick to respond with a large crew and trucks ready to extract and get the drying started.

A SERVPRO visitor

Outside our office we had a rather large hawk land on our production manager's vehicle. It was certainly a sight

CE Class

Our office does semi-annual free CE classes. This is a set up we did for our biohazard class.

Crew Revenge

All members of the SERVPRO crew were given the chance to throw a pie at the owners & manager!