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Water Cleanup

5/22/2018 (Permalink)

SERVPRO of Catonsville 24 Hour Emergency Water Damage Service

Category: Water Damage

 SERVPRO of Catonsville provides 24 hour fire and water damage restoration service in Catonsville, Baltimore, Arbutus, Gwynn Oak/Woodlawn, Lansdowne,Windsor Mill

SERVPRO of Catonsville is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 410-242-7370

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Catonsville has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Catonsville

SERVPRO of Catonsville specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

SERVPRO of Catonsville Specializes in Flooded Business Cleanup & Restoration

3/6/2018 (Permalink)

A business can have a flood at any time, although water damage most often occurs during heavy rainfall. Basements are inherently prone to water intrusion because they are the lowest level of a building and are normally built partly or entirely below ground level – this is also where businesses typically store important documents and inventory. There are a number of reasons why your Catonsville business could flood, including:

  •  A blocked or failed sewer lateral pipe
  • Heavy rain causes surface Fire to pool around your home
  • Storm sewer backup
  • Sanitary sewer backup
  • Foundation drainage failure
  • Fire supply-line break or hot-Fire tank failure
  • And many more

Have Questions about business Flooding?

Call Today - 410-242-7370

If flood water is not handled quickly and properly, it can jeopardize your health and safety, and cause severe damage to your business's structure. Remember, the longer you wait, the worse the problem will get. Not only that but the damage to inventory and important documents could be dramatic and irreversible.

The bottom line: a flooded business can jeopardize your health, safety, and your business’s integrity. It’s worth making a call to SERVPRO of Catonsville let our trained, professional crews handle the situation safely and correctly. We have earned the trust of hundreds of homeowners, business owners, and property professionals.

We are Flooded Business Specialists:

  •  We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Business Flooded? Call Us Today – We’re Ready To Help 410-242-7370

Commercial Building Fire Safety

3/5/2018 (Permalink)

Maintaining fire safety in your commercial building is essential to protect your employees and your customers. Proper fire safety also provides a level of protection for your equipment, tools, merchandise and raw materials, records and the building itself. There are four crucial elements to a commercial building fire safety system.

Fire Alarms

Fire alarms are your first line of defense against the potential risks of fires and are perhaps the most critical element of a commercial building fire safety system. When a fire alarm sounds, everyone in your building knows that a potential danger exists and that immediate evacuation is necessary. Even if it turns out to be a false alarm, employees and customers should recognize that the system works to protect them.

Fire alarms should be inspected and maintained at least annually to keep them in proper operating condition. You should also conduct regular tests of the fire alarm system along with fire drills to ensure that your employees understand and can conduct fire safety and evacuation procedures. Contact your local fire safety authorities for information on local, state and federal requirements for fire alarm systems.

Emergency Lights and Exit Signs

During a fire, conditions can be chaotic and confusing. Electrical power to the building will most likely be lost. Smoke can obscure vision and make it difficult to navigate even a highly familiar building. People will be tense and possibly on the verge of panic. Emergency lights and exit signs make it more likely that individuals will be able to see well enough to get out of the building and to a safe area.

Emergency lights are designed to come on when main power supplies are lost. Similarly, lighted exit signs switch to emergency power when they no longer get electricity from the main source. These devices help light up emergency evacuation routes and make it clear where doorways and exits can be found.

These lights and signs should be tested regularly to ensure proper operation. This often involves simply pressing the "test" button to ensure they correctly switch to standby power. A monthly 30-minute minimum function test and an annual 90-minute function test should also be conducted and documented.

Fire Extinguishers

Most fire codes require access to fire extinguishers in a commercial setting. They provide individuals with a means to put out small fires or stop the spread of a larger fire long enough for a safe evacuation of the building.

In general, fire extinguishers should be mounted on walls at distances of less then 75 feet, meaning that no one should have to travel more than 75 feet to get to a fire extinguisher. There should also be extinguishers mounted near exits to ensure easy access and that no one has to go farther into a burning building to find an extinguisher.

Make sure your employees know how to operate a fire extinguisher and that the extinguishers are maintained and inspected regularly.

Fire Sprinkler/Standpipe Systems

In some commercial facilities, a sprinkler system may be used. These systems react to heat and turn on a water sprinkler to suppress or extinguish larger fires.

Sprinkler and standpipe systems will likely require the services of licensed inspectors to ensure they are maintained and are in proper working order. Tests and inspections should include:

  • A monthly check to ensure all control valves are in the proper position.
  • A quarterly test of the system's main drain.
  • An annual inspection by a professional sprinkler system contractor.
  • A five-year reconstruction of the back flow device and internal inspection of the sprinkler pipes.

Prevent Home Fires

3/5/2018 (Permalink)

Prevent Home Fires

Home fires are preventable! The following are simple steps that each of us can take to prevent a tragedy.

Cooking

  • Stay in the kitchen when you are frying, grilling, or broiling food. If you leave the kitchen for even a short period of time, turn off the stove.
  • Wear short, close-fitting or tightly rolled sleeves when cooking.
  • Keep children away from cooking areas by enforcing a "kid-free zone" of 3 feet around the stove.
  • Position barbecue grills at least 10 feet away from siding and deck railings, and out from under eaves and overhanging branches.

Smoking

  • Smoke outside and completely stub out butts in an ashtray or a can filled with sand.
  • Soak cigarette butts and ashes in water before throwing them away. Never toss hot cigarette butts or ashes in the trash can.
  • Never smoke in a home where oxygen is used, even if it is turned off. Oxygen can be explosive and makes fire burn hotter and faster.
  • Be alert - don’t smoke in bed! If you are sleepy, have been drinking, or have taken medicine that makes you drowsy, put your cigarette out first.

Electrical and Appliance Safety

  • Frayed wires can cause fires. Replace all worn, old or damaged appliance cords immediately and do not run cords under rugs or furniture.
  • If an appliance has a three-prong plug, use it only in a three-slot outlet. Never force it to fit into a two-slot outlet or extension cord.
  • Immediately shut off, then professionally replace, light switches that are hot to the touch and lights that flicker.

Portable Space Heaters

  • Keep combustible objects at least three feet away from portable heating devices.
  • Buy only heaters evaluated by a nationally recognized laboratory, such as Underwriters Laboratories (UL).
  • Check to make the portable heater has a thermostat control mechanism, and will switch off automatically if the heater falls over.
  • Only use crystal clear K-1 kerosene in kerosene heaters. Never overfill it. Use the heater in a well-ventilated room.

Fireplaces and Woodstoves

  • Inspect and clean woodstove pipes and chimneys annually and check monthly for damage or obstructions.
  • Use a fireplace screen heavy enough to stop rolling logs and big enough to cover the entire opening of the fireplace to catch flying sparks.
  • Make sure the fire is completely out before leaving the house or going to bed.

Children

  • Take the mystery out of fire play by teaching children that fire is a tool, not a toy.
  • Store matches and lighters out of children's reach and sight, preferably in a locked cabinet.
  • Never leave children unattended near operating stoves or burning candles, even for a short time.

More Prevention Tips

  • Never use stove range or oven to heat your home.
  • Keep combustible and flammable liquids away from heat sources.
  • Portable generators should NEVER be used indoors and should only be refueled outdoors or in well ventilated areas.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage? Call us at 410-242-7370

Mold and your Health

3/5/2018 (Permalink)

Mold and Your Health. Exposure to damp and moldy environments may cause a variety of health effects, or none at all. Some people are sensitive to molds. For these people, molds can cause nasal stuffiness, throat irritation, coughing or wheezing, eye irritation, or, in some cases, skin irritation.

Signs and symptoms of allergic rhinitis caused by mold allergy can include:

  • Sneezing.
  • Runny or stuffy nose.
  • Cough and postnasal drip.
  • Itchy eyes, nose and throat.
  • Watery eyes.
  • Dry, scaly skin.

About Our Mold Remediation Services

SERVPRO of Catonsville specializes in mold cleanup and restoration. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 410-242-7370

How long does it take for mold spores to die?

3/5/2018 (Permalink)

How long does it take for mold spores to die?FACT: Clean and dry any damp or wet building materials and furnishings within 24-48 hours to prevent mold growth. FACT: With water, molds grow. Without water, molds die but the spores do not. If water returns, the spores regenerate growing colonies of mold. What kills mold spores in the air?Use a mold remover to kill visible mold.

  • Use a mold remover to kill visible mold. ...
  • Follow up with a mold preventer to assure mold does not grow back. ...
  • Run a HEPA air purifier to capture mold spores that have become airborne. ...
  • Use a dehumidifier to keep the relative indoor humidity below 50%.

About Our Mold Remediation Services

SERVPRO of Catonsville specializes in mold cleanup and restoration. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

If You See Signs of Mold, Call Us Today – 410-242-7370

Effects of Water Damage

3/5/2018 (Permalink)

Water damage is a problem that most property owners dread. When it rains heavily or snow melts quickly, the risk of this type of damage increases. Water can cause thousands of dollars’ worth of damage by damaging wood furniture, upholstery, electronics, household appliances, and plumbing equipment. Water damage also increases the risk of mold growth, which is a very expensive problem to remediate. Hiring a water damage restoration company can make the cleanup process easier to handle, as these companies employ experienced workers who know the best ways to repair or replace damaged items and help with water damage cleanup.

Causes of Water Damage

There are several possible causes of water damage. Leaky dishwashers, clogged toilets, broken pipes, broken dishwasher hoses, overflowing washing machines, leaky roofs, plumbing leaks, and foundation cracks are just some of the possible causes of water damage in homes and businesses. Floods, heavy snow, and heavy rain are other possible causes of this type of damage and can lead to having water in basements. Too much water can lead to minor problems such as water in basement areas, or it can lead to the destruction of homes and businesses. Once a home or business sustains water damage, it is important to start the water damage cleanup immediately. Starting water damage cleanup as soon as possible increases the likelihood of saving water-soaked furniture, carpets, rugs, clothing, and other items.

Categories of Water Damage

Assessing the severity of the damage is important for determining what is needed to start water damage repair and water removal. There are several different categories assigned to water damage. Category 1 refers to clean water, or water that does not pose a threat to humans. Possible causes of this type of damage include broken appliances or sink overflows. Category 2 water is also called gray water. This means that the water is contaminated and may cause sickness of ingested. This type of water contains microorganisms. Broken toilets, broken sump pumps, and seepage may cause category 2 water damage. Category 3 water is known as black water. This type of water is unsanitary, as it contains bacteria and other organisms that cause sickness. The possible sources of black water damage include sewage problems and contamination of standing water.

There are also several classes of water damage. The class of damage is important when assessing water damage repair options. Class 1 is the least harmful form of damage. Materials absorb very little of the water from this type of damage. Water damage repair is the easiest in this type of situation. Class 2 has a fast rate of evaporation, which means that carpets and cushions may be damaged. Water damage repair is more difficult when it involves class 2 damage. Class 3 has the fastest rate of evaporation. In this case, the water may come from broken sprinklers or other overhead sources, soaking the walls and furniture. Class 4 requires special water restoration and water removal procedures. This type of damage may affect hardwood floors, plaster, and concrete.

Restoration Process

The water restoration process is an important one. Using the right procedures and materials can help people save cherished belongings and even prevent their homes from being condemned. Water restoration companies specialize in mitigating the effects of water, but the success for water damage restoration depends on the severity of the damage and the amount of water that caused the damage. Water restoration companies may hire outside experts to assess a property and determine a water restoration and water removal plan. These water restoration companies typically use high-tech equipment and well-documented procedures to control water damage. Water in basement areas may only require a short cleanup process, but water in other areas of a property will require extensive remediation.

Health Hazards

It is important to hire one of these water damage restoration companies as soon as possible after water damage occurs. Moisture promotes the growth of mold and other organisms, increasing the risk for serious health problems. Mold exposure may aggravate allergy and asthma symptoms, especially in children and people with compromised immune systems. Exposure may also increase the risk for respiratory diseases and other medical problems. Cleaning up immediately can help mitigate the health effects of water damage on everyone in a home or commercial space.

If you find yourself faced with flooding in your home, it is vital that you contact the right professionals right away, which should include emergency plumbers and water damage repair like SERVPRO of Catonsville 410-242-7370. Do know though that while an immediate reaction can help mitigate damage, it is just as important to give your plumbing system the care and attention it deserves.

Water Damage Restoration Process w/ Professionals

3/5/2018 (Permalink)

Water Damage Restoration Process

If you have water damage, you should absolutely consider contacting a professional to help with water removal. Water damage restoration follows several different classes and categories and you should always consult with an expert.

Step 1 – Technicians remove standing water with state-of-the-art extractors and pumps
Step 2 – Carpets are pulled up, and floors are dried completely
Step 3 – All electronics and appliances that are damaged will be brought back to their pre-damaged conditions where possible
Step 4 – The damaged site is disinfected in order to kill bacteria or mold growth

Water Damage Experts and Professionals

When you find yourself in a water damage crisis, no one can handle the damage better than professionals. During such a stressful time, you will need someone to help you see there is a light at the end of the tunnel; dealing with water damage can put a lot of strain on you.

A true professional will exhibit both experience and empathy while seamlessly guiding you through the process. They should explain every step and detail to you so that you’re fully aware of what will be happening in your home or workplace.

Fortunately, in most instances, your insurance will cover all damages sustained to your home. Most professionals will be able to help you start the claims process in order to quickly handle the situation. With the right preventative information and a good expert at your side, any water damage issues you face should hopefully be minimal and resolved before you know it.

If you need help with the big part of the recovery job — pulling up carpet, taking down drywall, removing appliances, so forth — you can SERVPRO of Catonsville to help you 410-242-7370. These professionals are licensed and experienced in handling situations like flood recovery and know where to start. They can also look out for disaster-specific issues like mold, foundation issues and the like.

Is Your Business Prepared

11/29/2017 (Permalink)

     Is your business prepared in case a disaster or emergency situation should occur? Disasters and resulting business interruptions can devastate companies; in fact, as many as 50% of businesses that experience a disaster never reopen. With the proper planning and proactive restoration, you can be better prepared to survive a disaster should one occur.

     The need and benefit of having a detailed emergency action plan is crucial. A well-developed plan can help mitigate the effects of disasters and help you return to business quickly, saving time, unnecessary frustration and money. Those few minutes and hours immediately following a loss can be significant in determining the amount of time the property will be non-functional. Fast response can mean the difference between restoration and cleaning versus costly replacement resulting from prolonged exposure and secondary damage.

     Developing a solid working contingency plan and networking with reputable vendors to assist you in your time of need are essential in your recovery efforts. Having a reliable company to respond immediately and begin emergency procedures is a critical part of any contingency plan. As part of a Franchise System, SERVPRO of Catonsville has access to over 10,000 quality teammates with thousands of pieces of commercial equipment and service vehicles that can typically respond to a crisis within hours.

     SERVPRO of Catonsville can provide you a free emergency preparedness plan to help minimize interruption, overall costs and tenant inconvenience. Listed below are some of the items that are found in the Emergency Response Profile:

  • Immediate Response Checklist - An organized and prioritized list of persons who need to be contacted when an emergency occurs, including insurance contacts and emergency service providers.
  •  Building and Grounds Information - Building statistics and key support companies (i.e. security, engineering and elevator).
  • Content Information – Inventories of contents and locations of valuable documents, articles and other important items. This also includes machinery and office equipment inventory lists and information as well as vital documents and records.

      As a free service to you, we will catalog all of this important information into a customized Emergency Response Profile for your property or properties. Call us today at 410-242-7370 for a straight, no-nonsense discussion on how to get your facility back up and running following an adverse situation.

Precautions Before Help Arrives To Clean Up Your Clean Water

11/29/2017 (Permalink)

When your home or business suffers from a storm, its critical to know the difference between different levels of contaminated water. There are 3 classes of water, Clean, Gray and Black.

Clean water: Clean water is water from a broken pipe, water from a hot water heater, or sink. The time frame for a clean water water damage is limited as if it sits for longer than 24 hours it is then considered gray water. 

Here is a list of precautions to take to protect your personal belongings from a clean source water damage until help arrives.

    •  Shut off the water source if possible or contact a qualified professional to do so.
    • Turn off the circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electric shock
    • Remove as much excess water as possible by mopping and blotting
    • remove and prop up wet upholstery cushions to allow a more even drying.
    • move any paintings, art objects, computers, documents and other valuable items that may be sensitive to moisture to a safe place
    • Do not leave books, newspapers, magazines or other colored items on wet carpet as they may cause staining
    • Do not use your household vacuum cleaner to remove water as there is potential for electrical shock or causing damage to the vacuum cleaner
    • Do not turn on ceiling fixtures if the ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

When you have a water damage, don't leave your property to chance. Call SERVPRO of Catonsville. We are certified in Water damage, biohazard clean up and mold remediations. We also accept all insurance companies.   Call 410-242-7370 for more details.